Refund Policy

Effective Date: February 22, 2026

Version 1.0

1. Overview

Timekeep subscriptions are non-refundable. This policy applies to all paid subscription plans.

2. Free Trial

  • All new accounts receive a 30-day free trial with full access to all features
  • No credit card is required during the trial period
  • You may cancel at any time during the trial at no cost
  • The trial automatically expires if no payment method is added

3. Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • You retain access to all features until the end of the paid period
  • To cancel, contact support@timekeep.ph or manage through your account settings

4. No Refunds

  • No refunds for partial billing periods
  • No refunds for unused time within a paid period
  • No pro-rated refunds upon cancellation
  • Downgrading does not generate refunds for the difference

5. Contact

Billing Questions

Email: support@timekeep.ph

Please include your company name and account email in all correspondence.

Document Version 1.0 | Last Updated: February 22, 2026