Refund Policy
Effective Date: February 22, 2026
Version 1.0
1. Overview
Timekeep subscriptions are non-refundable. This policy applies to all paid subscription plans.
2. Free Trial
- All new accounts receive a 30-day free trial with full access to all features
- No credit card is required during the trial period
- You may cancel at any time during the trial at no cost
- The trial automatically expires if no payment method is added
3. Cancellation
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- You retain access to all features until the end of the paid period
- To cancel, contact support@timekeep.ph or manage through your account settings
4. No Refunds
- No refunds for partial billing periods
- No refunds for unused time within a paid period
- No pro-rated refunds upon cancellation
- Downgrading does not generate refunds for the difference
5. Contact
Billing Questions
Email: support@timekeep.ph
Please include your company name and account email in all correspondence.
Document Version 1.0 | Last Updated: February 22, 2026